““Americans have become a lonely people, socializing through screens, and now we tell ourselves that talking with computers can relieve our malaise,” Mr. Carr said in an email.Although the study suggests that chatbots could act as assistants to human therapy and calls for careful oversight, that was not enough for Mr. Carr. “Even a metaphorical blurring of the line between human emotions and computer outputs seems ethically questionable,” he said.People who use these sorts of chatbots should be fully informed about exactly how they were trained, said James E. Dobson, a cultural scholar who is an adviser on artificial intelligence at Dartmouth.“Trust in language models depends upon knowing something about their origins,” he said.”
Source : Digital Therapists Get Stressed Too, Study Finds – The New York Times